Partner Program Terms

You must be a legally registered individual or entity, at least eighteen years of age (or the age of majority in your jurisdiction, whichever is greater), and in good standing on the TapPresence platform to participate in the Partner Program. TapPresence reserves the right to refuse or revoke Program membership at its discretion, including where you are located in a jurisdiction to which TapPresence cannot lawfully send commissions.

Commissions are calculated on the invoice-paid amount (excluding tax, refunds and processing fees) for each active paid subscription attributed to you. Commission rates begin at 15% and scale up to 30% based on the total active-seat count attributed to your account, refreshed automatically. Rates apply on a going-forward basis — moving up a tier does not retroactively re-price previously-earned commissions.

Attribution is recorded via your unique referral link or an issued partner discount code. The referral cookie is last-touch within a ninety (90) day window: if a visitor arrives through your link and later, within that window, arrives through another partner’s link, the most recent partner receives attribution. Once a workspace pays its first invoice under an attribution, that attribution is locked to that partner for the life of that subscription.

Self-referral is prohibited. You may not use your own referral link or partner discount code on a workspace you own, control, or operate on behalf of yourself. Attribution recorded from a self-referral will be stripped and the associated commission voided. Repeated self-referral attempts are grounds for suspension.

Partner discount codes cannot be combined with other promotional codes at checkout. Only one code applies per checkout. You may not misrepresent a partner discount as an official TapPresence sale or public promotion, and you may not publish partner codes on public coupon-aggregation sites.

Payouts are issued on a monthly cycle for commissions in “approved” status once the balance per partner per currency exceeds the minimum payout threshold ($50 USD or equivalent). You are responsible for providing accurate payout details. TapPresence is not liable for payouts sent to details you have provided in error and reserves the right to hold payouts pending verification where fraud is suspected.

Commissions on invoices that are subsequently refunded, disputed by the customer, or written off as uncollectible are reversed automatically — there is no arbitrary “safe” window. If the underlying commission has already been paid to you, a clawback entry is recorded and the balance is deducted from your next payout, or invoiced back to you where legally required.

TapPresence may suspend or terminate your partner account at any time for a violation of these Terms, of the TapPresence Terms of Service, of applicable law, or in TapPresence’s reasonable judgment to protect the platform, customers or the brand. Approved-but-unpaid commissions accrued prior to suspension for cause may be withheld pending review.

TapPresence grants you a limited, non-exclusive, non-transferable, revocable licence to use the TapPresence name and marks solely to promote the service in accordance with any brand guidelines TapPresence publishes from time to time. All goodwill in the marks accrues to TapPresence. You may not register any domain, handle, or other identifier that is confusingly similar to the TapPresence marks, or bid on TapPresence-branded keywords in paid search except where TapPresence expressly authorises it in writing.

You will not solicit TapPresence customers or employees to leave TapPresence for a competing product or role for the duration of your participation in the Program and for a reasonable period thereafter.

You will treat any non-public information you receive from TapPresence (including partner-portal analytics, commission data, unreleased pricing, and roadmap details) as confidential and will not disclose it except as required by law.

You will comply with all applicable laws in your promotion of TapPresence, including anti-spam laws (CAN-SPAM, CASL, GDPR e-privacy), advertising standards, consumer protection regulation, and data protection regulation. You will not misrepresent TapPresence’s features, pricing, or availability.

TapPresence may amend these Terms at any time. Material changes will be communicated by email or in-portal at least fourteen (14) days before taking effect. Continued participation in the Program constitutes acceptance of the amended Terms. The currently-accepted version is stored on your partner account.

Questions about these Terms, your account, or a specific commission should be sent to partners@tappresence.com.